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Poor customer service
I placed an order on Monday, I’ve been trying to get in touch with EGM via chat, email, instagram, even called. Didn’t give a single reply except on the instagram saying they can’t help because they are only marketing team. Today I got an email saying it has shipped, I’m assuming without the changes I requested. I contacted them again today and called if the changes were met or I can’t receive the product so I’ll have to cancel the order. Still no replies don’t even pick up the phone. This is really the worst customer service I’ve experienced in online shopping my entire life. I don’t know whether they are ignoring on purpose for some reason or it’s due to lack of staff or attention, but maybe invest more in actual main business practice as opposed to marketing and instagram…
Classy Smoke at Approachable Price
Por Larranaga PC has been a favorite daily smoke for years, until availability ceased during pandemic. Glad it's coming back although price much higher now.
Chuck
Very good, they had been difficult to source so i was grateful you had a box, they arrived promptly, and were and are in good condition.
Very good
One of my favorite morning cigars. This is an excellent choice if time is limited.
Por larranaga
To be honest I did not like it, It's not like Romio or Hoyo